Customer Service Support Representative

📋 Description

• Provide admin support to the Customer Service team; manage high-volume emails and data updates
• Generate sales orders for Esri conferences; handle large volumes of orders
• Develop back-up coverage by understanding all Support roles and cross-training
• Identify improvement opportunities and participate in training to support growth

🎯 Requirements

• 1+ years in a professional office environment
• Effective written and verbal communication skills
• Ability to work independently and in a team
• Strong prioritization and multi-tasking with high attention to detail
• Knowledge of Microsoft Word and Outlook; bonus for Excel
• High school diploma or equivalent

🎁 Benefits

• Medical, dental and vision coverage
• 401(k) and profit-sharing programs
• Vacation leave and twelve paid holidays per year
• Opportunities for personal and professional growth