Related skills
salesforce fashion customer service google workspace leadership📋 Description
- Oversee the customer service team's daily work toward operational targets
- Train and coach team members as needed
- Handle customer escalations
- Provide information regarding products/services and related inquiries
- Be the face of Farfetch to customers and partners
🎯 Requirements
- Experienced in customer service, preferably fashion retail
- Able to work under pressure in a fast-paced environment
- Lead and organize a team
- Proficient in IT systems and Google Workspace; Salesforce desirable
- Excellent verbal and written communication; fluent in English
- Strong analytical skills and fashion knowledge
🎁 Benefits
- Life insurance, health insurance and dental
- Gym membership, meal allowance and transportation vouchers
- Nursery reimbursement
- Special discounts at farfetch.com and brownsfashion.com
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