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windows data entry healthcare multi-tasking pharmacy benefit management📋 Description
- Build trusted relationships with clients, claimants, and pharmacies by providing superior customer service.
- Resolve phone inquiries related to claims adjudication and eligibility.
- Assist with prior authorizations and other Pharmacy Benefit Management tasks.
- Adhere to attendance, punctuality, and quality guidelines; rotating shifts.
- Explain prescriptions and processes in simple, step-by-step terms.
🎯 Requirements
- High school diploma or GED plus 1-2 years relevant healthcare/customer service experience.
- Proficient with Windows-based applications and data entry; multi-tasking with dual monitors.
- Healthcare experience preferred.
- Strong verbal and written communication; problem solving.
- Home office setup with private workspace and company-provided laptop.
🎁 Benefits
- Work-from-home flexibility.
- Healthcare coverage and wellness options.
- Paid time off and paid holidays.
- 401(k) retirement plan.
- Company-provided life and disability insurance.
- Wellness resources and recognition programs.
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