Customer Service Representative- Spanish bilingual (6-month Contract)
Related skills
communication crm customer support email bilingual spanish📋 Description
- Respond to high-volume Tier 1 member inquiries by phone and email.
- Guide members through new health benefits and coverage.
- Help members understand, navigate, and pay for healthcare.
- Support a positive team culture aligned with our values.
- Report to Team Lead; essential role on the Customer Experience team.
🎯 Requirements
- Empathy and resiliency when assisting members.
- Outstanding written and verbal communication.
- Adaptable in a fast-paced, high-volume environment.
- Able to learn new software and processes quickly.
- Technologically savvy.
- Maintain composure balancing many tasks.
🎁 Benefits
- Hybrid position in Lehi, UT with in-office days.
- Pay: $19.80/hour, $19.80 USD.
- Mission-driven culture with growth opportunities.
- Flexible work arrangements and work-life balance.
- Equal opportunity employer; accommodations available.
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