Related skills
slack lms salesforce jira google workspace📋 Description
- Handle chat and email interactions with professionalism and empathy.
- Log, track, and resolve customer cases using Salesforce and internal tools.
- Navigate and use support platforms to assist customers effectively.
- Collaborate with internal teams to ensure seamless customer experiences.
🎯 Requirements
- 3+ years of customer support or related experience
- Strong verbal and written communication skills
- Ability to troubleshoot and problem solve effectively
- Empathy and a customer-first mindset
- Strong time management and multitasking skills
- Experience with Salesforce, Google Workspace, Slack, JIRA, and LMS tools
🎁 Benefits
- Not eligible for company-sponsored benefits due to contract terms.
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