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data entry microsoft office google suite healthcare bilingual spanish📋 Description
- Handle daily customer interactions and back-office tasks per SOP.
- Serve members, brokers, providers, and Oscar vendors across channels.
- Manage a caseload to meet service, productivity, and quality goals.
- Build working relationships with partners.
- Identify issues via escalation paths and assist leadership.
- Adhere to PHI, regulatory, and privacy standards.
🎯 Requirements
- 1+ years of experience in a high-volume or customer-focused setting.
- 1+ years of healthcare experience.
- High school diploma or GED.
🎁 Benefits
- $19.00 per hour.
- Full-time with medical, dental, and vision benefits.
- 11 paid holidays, paid sick time, parental leave; 401(k).
- Life and disability insurance; wellness reimbursements.
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