Related skills
crm customer service voip data entry administrative tasks📋 Description
- Answer and manage inbound calls daily in a professional manner
- Route calls to appropriate team and take messages
- Respond to basic customer inquiries and provide general information
- Assist with data entry and updating records
- Coordinate with internal departments to ensure timely communication
- Maintain call logs and documentation of customer interactions
🎯 Requirements
- At least 2 years of experience in customer service or call handling
- Excellent English communication skills (clear, neutral accent)
- Strong phone etiquette and customer service experience
- Comfortable working US business hours
- Strong organizational and multitasking skills
- Reliable internet and quiet home office setup
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