Customer Service Representative (Part-time)

📋 Description

• Respond promptly to medical practices and sales reps by email, phone, or text.
• Assist providers with device hookup for CardioDiagnostics solutions.
• Troubleshoot cardiac monitors and mobile apps for solutions.
• Collaborate with internal teams to ensure timely issue resolution.
• Maintain accurate documentation of customer interactions.
• Identify and escalate potential issues to the proper personnel.

🎯 Requirements

• High school diploma or equivalent; Associate’s degree preferred.
• 1-2 years of experience in customer service or support.
• Strong verbal and written communication skills.
• Excellent critical thinking and problem solving.
• Ability to work independently and in a team in a fast-paced environment.
• Proficiency in Microsoft Word, Excel, Outlook.

🎁 Benefits

• Part-time role at $17/hr.
• Remote work arrangement.
• No benefits.