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Full time
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customer service data entry lead qualification multichannel support data privacy๐ Description
- Manage customer inquiries via chat, email, and phone.
- Provide accurate, timely information with empathy.
- Handle basic technical or account issues and escalate as needed.
- Reconnect with qualified developer leads to assess fit for projects.
- Support lead engagement and cross-functional coordination.
- Uphold a positive customer experience in every interaction.
๐ฏ Requirements
- 1โ2 years in customer service or related field.
- Strong English communication skills, verbal and written.
- Experience in lead handling or outreach is a plus.
- Comfortable outbound calls and timely follow-ups.
- Experience supporting developers, freelancers, or project-based talent is an advantage.
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