Customer Service Representative (Lead Qualification)

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

customer service data entry lead qualification multichannel support data privacy

๐Ÿ“‹ Description

  • Manage customer inquiries via chat, email, and phone.
  • Provide accurate, timely information with empathy.
  • Handle basic technical or account issues and escalate as needed.
  • Reconnect with qualified developer leads to assess fit for projects.
  • Support lead engagement and cross-functional coordination.
  • Uphold a positive customer experience in every interaction.

๐ŸŽฏ Requirements

  • 1โ€“2 years in customer service or related field.
  • Strong English communication skills, verbal and written.
  • Experience in lead handling or outreach is a plus.
  • Comfortable outbound calls and timely follow-ups.
  • Experience supporting developers, freelancers, or project-based talent is an advantage.
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