Customer Service Representative (Contract) - Bilingual Spanish
Related skills
customer service email support healthcare bilingual spanish phone support📋 Description
- Learn health insurance, benefits, networks for Tier 1 support
- Respond by phone or email to guide members through benefits
- Uphold Collective Health values and team culture
- Report to Team Lead; essential role in the team
🎯 Requirements
- Empathy for healthcare needs
- Strong written and verbal communication
- Adapt to fast-paced, high-volume environment
- Learn new software and processes quickly
- Tech-savvy and comfortable with tools
- Bilingual English/Spanish is a plus
🎁 Benefits
- Mission-driven culture focused on healthcare
- Impactful projects shaping the organization
- Professional development and mentorship opportunities
- Flexible work arrangements and work-life balance
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