Be the first contact for Collective Health members; respond to Tier 1 inquiries.
Guide members through new benefits and answer account questions.
Assist members in navigating and paying for healthcare.
Support a positive culture aligned with Collective Health values.
Work under a Team Lead; contribute to day-to-day operations.

🎯 Requirements

Help others with healthcare needs; demonstrate resiliency and empathy.
Outstanding interpersonal communication skills, both written and verbal.
Adapt well in fast-paced, high-volume environment to deliver personalized service.
Learn new software programs and adapt quickly to new processes.
Technologically savvy.
Bilingual (English/Spanish) is a plus.

🎁 Benefits

Mission-driven culture valuing innovation and collaboration.
Impactful projects shaping the future of the organization.
Professional development through mobility, mentorship, and courses.
Flexible work arrangements and work-life balance.

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