Related skills
crm customer service email phone chat📋 Description
- Learn health insurance, benefits, and network plans to help members
- Connect with members by phone, email, and chat to resolve inquiries
- Collaborate with teammates to solve member issues
- Support an office culture aligned with Collective Health values
- Report to a Team Lead in a key role
- Undergo four weeks of training
🎯 Requirements
- Empathy to help others with healthcare
- Excellent written and verbal communication
- Adapt to fast-paced, high-volume environment
- Learn new software and processes quickly
- Technologically savvy
- Maintain composure and compassion under pressure
🎁 Benefits
- Stock options and benefits
- Health insurance, 401k, and PTO
- Flexible work arrangements
- Professional development opportunities
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