Welcome guests, check in students, and assist enrollments, scheduling, and orientations
Answer in-person inquiries about classes, testing, and site information
Respond to virtual inquiries via chat, email, and phone in a timely manner
Maintain accurate data entry and CRM records for students and classes
Support the Operations Manager with schedule confirmations, attendance, inventory, and cash reconciliation
Assist instructors with classroom materials and technology support

🎯 Requirements

High school diploma or GED; some college preferred
1–2 years in customer-facing roles
Proficient in Microsoft Office (Word, Excel, Outlook)
Basic CRM experience preferred
Excellent customer service with a pleasant demeanor
Ability to multi-task in a fast-paced environment

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