Customer Service Representative - Annuities- $500 SIGN ON BONUS

📋 Description

• Handle high-volume inbound calls with empathy.
• Answer inquiries on insurance products and policy features.
• Investigate issues and resolve complaints per standards.
• Explain complex information in clear, simple terms.
• Document interactions accurately in internal systems.
• Serve as primary contact for assigned agents or accounts.

🎯 Requirements

• High school diploma or GED.
• 1+ year of customer service experience.
• Strong computer skills navigating multiple systems.
• Clear and professional communication.
• Insurance or financial services experience a plus.
• Experience in a structured, metrics-driven environment.

🎁 Benefits

• Hybrid work schedule (following training period).
• Full IT equipment provided.
• Free lunch and parking.
• Health coverage (employee + children, based on salary band).
• 401(k) with company match and equity opportunities.
• Paid time off, sick time, and company holidays.