Related skills
powerpoint sharepoint ticketing systems microsoft excel microsoft word📋 Description
- Respond to inquiries about employer-sponsored group insurance plans.
- Assist clients with insurance coverage.
- Refer clients to specialists when needed.
- Resolve complaints and provide solutions.
- Maintain client relationships through follow-up.
- Adhere to information security policies to protect data.
🎯 Requirements
- High school diploma or equivalent.
- 1–3 years customer service experience with ticketing systems.
- Comfortable with technology and Office Suite.
- Fluent in English and French (written and verbal).
- Strong teamwork, time management, and multitasking.
- Group Insurance product knowledge is a plus.
🎁 Benefits
- Computer equipment provided.
- No sales or solicitation.
- 37.5 hours per week, Monday to Friday.
- Dynamic work environment and great team.
- Paid training.
- Quick onboarding.
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