Learn health insurance, benefits and network plans to solve member problems with empathy
Connect with members via phone, email and chat to help understand and pay for healthcare
Collaborate with teammates in the Member Services dept to resolve issues
Support office culture aligned with Collective Health values
Report into a Team Lead; essential role at Collective Health

🎯 Requirements

Desire to help others with healthcare; empathy
Strong written and verbal communication
Able to work in fast-paced, high-volume environment
Able to learn new software quickly and adapt to new processes
Tech-savvy and comfortable with technology
Maintain composure and compassion with high-volume tasks

🎁 Benefits

Mission-driven culture with innovation and collaboration
Impactful projects shaping the organization
Internal mobility, mentorship, and courses for growth
Flexible work arrangements and work-life balance
Stock options and benefits like health insurance, 401k, and PTO

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