Learn health insurance, benefits, and network plans to solve member problems with empathy.
Assist members via phone, email, and chat to navigate and pay for care.
Collaborate with the Member Services team to resolve member issues.
Support and cultivate a culture aligned with Collective Health values.
Report to a Team Lead; essential role within the team.
Includes 4 weeks of training to prepare you for success.

🎯 Requirements

Empathy and resilience to help others with healthcare issues.
Excellent written and verbal communication to handle inquiries.
Adaptability in fast-paced, high-volume environments to deliver personalized service.
Ability to learn new software and adapt to new processes.
Technologically savvy.
Maintain composure and compassion under high workload.

🎁 Benefits

Stock options and benefits like health insurance, 401k, and paid time off.
Flexible work arrangements and work-life balance.
Internal mobility, mentorship, and courses for development.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot