Related skills
slack reservation management task management breezeway zillow📋 Description
- Provide 5-star customer service across all channels
- Respond promptly to guest inquiries and modify reservations
- Send same-day check-in instructions per company protocols
- Review guest questionnaires and ensure accuracy of details
- Vet all guests and maintain updated tracking spreadsheets
- Monitor lock systems and assist with codes
🎯 Requirements
- Minimum 2 years’ experience in short-term rental or hospitality management
- Strong English written and verbal communication skills
- Ability to manage multiple tasks in a deadline-driven environment
- High attention to detail and strong organizational skills
- Experience with property management software, Slack, and task management systems preferred
- Problem-solver with a calm, professional demeanor under pressure
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