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crm salesforce excel powerpoint word📋 Description
- Serve as first point of contact for customer inquiries via phone, chat, and email.
- Build strong customer relationships through professional, friendly support.
- Assist fleet accounts, owner-operators, or consumers with accuracy and service.
- Provide support across phone, live chat, and email for our product suite.
- Maintain customer accounts in CRM with accuracy and attention to detail.
🎯 Requirements
- Associate degree in Business, Communications, or related field required; bachelor’s degree preferred.
- 1–2 years of customer service or client-facing experience.
- Multi-channel support experience preferred.
- Excellent verbal and written communication; able to de-escalate.
- Familiar with Salesforce or similar CRM systems.
- Proficient in MS Office (Excel, Word, Outlook, PowerPoint).
🎁 Benefits
- Up to $40,000 USD yearly.
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