Related skills
crm email multichannel support phone chat📋 Description
- Provide empathetic, professional customer service.
- Handle a high volume of calls efficiently.
- Communicate clearly across phone, email, and chat.
- Research and recommend solutions that fit customer needs.
- Document customer interactions and maintain records.
- Coordinate with technicians and internal teams for seamless service.
🎯 Requirements
- 1+ year of customer service experience (home services a plus)
- Strong communication and active listening skills
- Organized, with excellent time management and multitasking abilities
- Friendly, calm under pressure, and a team player
- Familiarity with ServiceTitan is a plus—we’re happy to train the right person
- Willing to work a Saturday rotation.
🎁 Benefits
- Supportive, team-oriented culture where your contributions matter
- Clear pathways for advancement—we promote from within
- Recognition and rewards for hard work and results
- Paid training and ongoing mentorship
- A growing company with a reputation for excellence and integrity
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