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communication crm customerservice multitasking timemanagement📋 Description
- Deliver top-notch service with a positive, empathetic approach.
- Handle a high volume of calls confidently and efficiently.
- Work across email, chat, and phone to solve problems and provide updates.
- Think on your feet, research solutions, and provide friendly responses.
- Keep accurate records of customer interactions and transactions.
- Identify opportunities to recommend additional services.
- Collaborate with technicians and teammates to ensure seamless service.
- Learn services inside and out—become a go-to expert.
🎯 Requirements
- 1+ year in customer service (bonus for home services or tech)
- Excellent communication and active listening skills.
- Strong organization, time management, and multitasking abilities.
- Friendly, adaptable, and calm under pressure.
- Familiarity with ServiceTitan a plus; training provided.
🎁 Benefits
- Team-first culture where your contributions matter.
- Opportunities for advancement — we promote from within.
- Respect, recognition, and rewards for hard work.
- Hands-on training and mentorship to help you shine.
- A chance to build a career with a growing, local company.
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