Customer Service Representative

📋 Description

• Be the first point of contact for customers via phone, email, and chat.
• Collaborate with technicians and internal teams for seamless service.
• Develop knowledge of our services to become a trusted resource.
• Provide professional, empathetic service with a positive attitude.
• Document interactions and maintain up-to-date records.

🎯 Requirements

• 1+ year of customer service experience (home services a plus).
• Strong communication and active listening skills.
• Organized with excellent time management and multitasking.
• Friendly, calm under pressure, and a team player.
• Familiarity with ServiceTitan is a plus—we’re happy to train the right person.
• High school diploma or equivalent.

🎁 Benefits

• Supportive, team-oriented culture where your contributions matter.
• Clear pathways for advancement—we promote from within.
• Recognition and rewards for hard work and results.
• Paid training and ongoing mentorship.
• A growing company with a reputation for excellence and integrity.