Customer Service and Administrative Agent

Added
23 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer support bilingual multitasking administration office 365

πŸ“‹ Description

  • Provide excellent customer service via telephone and internet under supervision of the controller
  • Conduct customer follow-ups
  • Provide administrative information to assist clients' understanding
  • Advise clients on AppDirect products (no solicitation)
  • Keep information up to date in our system

🎯 Requirements

  • Bilingual in spoken and written communication; proficient with Office 365
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage several tasks
  • Analytical mindset; memorize information; teamwork

🎁 Benefits

  • Dynamic, modern workplace culture
  • Strong commitment to diversity and inclusion
  • Clear privacy and data handling policies
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