Provide customer service for all passengers (scheduled or charter)
Address customer needs; handle inquiries promptly; complete transactions per policy
Process tickets; check baggage; monitor carry-on size; assign seats
Provide flight information: arrival/departure times, boarding procedures, carry-on rules, seat assignments
Assist with denied boarding and re-accommodation; provide vouchers when needed
Enforce safety and security; monitor restricted safety zones

🎯 Requirements

1+ year customer service experience
Authorized to work in the US; pass a criminal background check
High School Diploma or GED
Effective communication (verbal and written)
Flexible hours including nights, weekends, and holidays
18+ with a valid driver's license

🎁 Benefits

Flight Benefits
Medical/Dental/Vision/Life/Disability Insurance
401K with employer match
Employee Stock Purchase Plan
Tuition Reimbursement
Paid vacation, holidays, and sick time

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