Customer Service Agent

📋 Description

• Provide customer service to all customers on scheduled or charter services.
• Attend to customer inquiries promptly and complete transactions per policy.
• Enforce FAA and airport regulations; assist customers with special needs.
• Process tickets, manage baggage, and assign seats as needed.
• Meet arriving flights and handle baggage, reports, and follow-ups.
• Complete required reports and attend required training.

🎯 Requirements

• Must be authorized to work in the US.
• Must pass a criminal background check.
• Education: High School Diploma/GED.
• Minimum one year of customer service experience.
• Must be 18+ years old and have a valid driver's license.
• No visa sponsorship.

🎁 Benefits

• Full-time benefits: Profit Sharing
• Medical, Dental, Vision, Life, Disability Insurance
• 401K with employer match
• Employee Stock Purchase Plan
• Flight Benefits
• Paid vacation, holidays and sick leave