Related skills
outbound sales negotiation retention upsell cross-sell📋 Description
- Hybrid role: one day/week in core service to stay sharp.
- Handle high-stakes conversations to prevent churn.
- Reach UK and Irish merchants for health checks and upsell opportunities.
- Protect the portfolio by maintaining retention metrics and CSAT.
- Customer-first culture aligned with Dojo values.
🎯 Requirements
- Experience in fast-paced environments.
- Excellent communication and negotiation skills.
- Results-driven with a target-focused mindset.
- Proactive energy and self-motivation.
- Retentions or outbound sales experience desirable.
🎁 Benefits
- Hybrid working: 3+ days in office, 2 remote after probation.
- Office-first culture with collaboration spaces across Europe.
- Equipment provided on first day (laptop, headset).
- Induction group starts 6 July.
- Diversity and inclusion initiatives to support you.
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