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communication windows customer service problem solving english📋 Description
- Be first point of contact, resolve queries across email, phone, and chat.
- Represent Farfetch Platform Solutions to customers and partners.
- Provide information and guidance on products and services.
- Own case resolution following company processes and guidelines.
- Handle demanding customers with professionalism and emotional intelligence.
- Advocate for customer needs with internal teams, incl. localization.
- Support your own development and help others maximize team potential.
- Contribute to a positive work environment aligned with Farfetch values.
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