Related skills
communication customer service teamwork empathy๐ Description
- Explain bills, meters and tariffs to customers clearly.
- Resolve billing, meter and energy queries quickly.
- Deliver end-to-end service with no transfers.
- Think on your feet โ no scripts, real conversations.
- Care for customers with warmth and empathy.
- Encourage greener energy by advising on options.
๐ฏ Requirements
- Live for great customer service.
- Ask questions and embrace change.
- Support colleagues, work as a team.
- Care about the planet and greener energy.
- Spot problems and fix them.
- Tackle tough calls head-on.
- Show empathy to those needing help.
๐ Benefits
- EV salary sacrifice โ drive electric and save
- Cycle-to-work scheme
- Share options โ own a piece of the pie
- Fully stocked kitchens โ snacks fuel your day
- Weekly Family Dinner catch-ups
- Home-based role
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