Related skills
communication french customer service agile teamwork📋 Description
- Multichannel support: inbound calls, emails, live chats.
- Problem solver: assist with account mgmt and technical issues.
- Accountability: own issues with a Right First Time mindset.
- Continuous improvement: share feedback to improve processes.
🎯 Requirements
- Languages: French and professional English.
- Service mindset: customer-focused and growth oriented.
- Agility: multitask across systems and wear multiple hats.
- Communication: excellent written and spoken bilingual skills.
- Attitude: proactive, can-do spirit and teamwork.
🎁 Benefits
- Hybrid flexibility: after 6 months, 3 days in-office, 2 days remote.
- Modern workspace: office in Barcelona, 22 District.
- Work schedule: 39 hours/week with schedule planned 12 weeks in advance.
- Fully equipped: laptop, headset provided Day 1.
- Start date: April 13, 2026.
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