Customer Service Admin (Live Events & Customer Fulfillment Support)

Added
3 days ago
Type
Full time
Salary
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Related skills

customer service coaching online-tools digital-fulfillment event-assets

๐Ÿ“‹ Description

  • Customer digital fulfillment
  • On-call event management during live sessions
  • Run all live sessions, including weekly and weekend calls
  • Prepare event assets: slides, videos, timers, surveys, and event links
  • Admit attendees and manage chat during sessions
  • Fulfillment requests from Ben, including providing resources, links, and course access

๐ŸŽฏ Requirements

  • Has a solid 2+ years of experience in live event management, customer support, or digital fulfillment roles
  • Strong communication and problem-solving skills
  • Ability to multitask and manage live sessions efficiently
  • Proficiency with online tools for events and course management
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