Customer Service Admin (Live Events & Customer Fulfillment Support)
Related skills
customer service coaching online-tools digital-fulfillment event-assets๐ Description
- Customer digital fulfillment
- On-call event management during live sessions
- Run all live sessions, including weekly and weekend calls
- Prepare event assets: slides, videos, timers, surveys, and event links
- Admit attendees and manage chat during sessions
- Fulfillment requests from Ben, including providing resources, links, and course access
๐ฏ Requirements
- Has a solid 2+ years of experience in live event management, customer support, or digital fulfillment roles
- Strong communication and problem-solving skills
- Ability to multitask and manage live sessions efficiently
- Proficiency with online tools for events and course management
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