Related skills
cybersecurity rest apis splunk post-sales servicenow📋 Description
- Drive activation during renewal/expansion with excellent customer experience
- Support trials/POCs of the platform
- Identify customer pain points during trials/POCs and align goals
- Be the technical point of contact for renewal/expansion queries
- Assist with security assessments, RFPs, and business cases
- Collaborate to improve trial/POC experiences via key insights
🎯 Requirements
- 3+ years in a customer-facing post-sales technical role (Renewals-focused SE, Solutions Consultant, or TAM)
- Sales acumen to work with sales and success teams to hit revenue goals
- Deep understanding of cybersecurity and GRC ecosystems (ServiceNow, Splunk, or similar tools)
- Product expert mindset; thrive as a deep SME on a complex platform
- Hands-on experience with REST APIs
- Strong communicator translating complex tech to business value
🎁 Benefits
- Monthly Lifestyle subsidy: for financial, physical, and mental well-being
- WFH set-up allowance to help you get set up within first 3 months
- $1500 USD annual Learning & Development allowance for career development
- Annual leave: Generous leave days
- 18 weeks paid Parental Leave
- Personal Leave Allowance (sick & carer’s leave)
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