Conduct daily outbound outreach to assigned accounts
Engage customers flagged for health score declines, payments, cancellation intent, or low usage
Identify root causes and offer consultative retention solutions
Retain customers by communicating value and guiding plan upgrades or reactivation
Log interactions and update CRM in GHL
Take ownership of performance metrics and outreach targets

🎯 Requirements

Strong English communication skills (verbal and written)
Effective objection-handling and follow-up
Experience working remotely with daily targets
Organized, process-driven, detail-oriented
Familiarity with SaaS products and CRMs (GHL a plus)
Bachelor's degree preferred; 2+ years in Customer Service or B2B Sales

🎁 Benefits

Remote-first, global team environment
Global collaboration across 15+ countries
Opportunity to impact retention and revenue

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