Related skills
braze user segmentation cohort analysis clevertap iterableπ Description
- Own retention as a cross-functional system spanning CRM, Product, and Data
- Define lifecycle strategy across activation, retention, engagement, and referral
- Lead CRM channels end to end (push, email, in-app, app inbox)
- Build and scale a lifecycle system driving repeat usage and revenue
- Refine segmentation across user types, markets, and behaviors with Data/CRM
- Design experiments across messaging, timing, journeys, and incentives
π― Requirements
- 10+ years in CRM, lifecycle, retention, or growth roles
- Experience owning lifecycle strategy in a B2C or mobile-first company
- Strong hands-on experience with CRM platforms (CleverTap, Braze, Iterable, etc.)
- Proven ability to drive measurable improvements in retention, LTV, or repeat rate
- Strong experimentation mindset (A/B testing, cohort analysis, incrementality)
- Deep understanding of user segmentation and lifecycle journeys
π Benefits
- Health Insurance
- Work-from-anywhere stipend
- Wellness and learning credits
- Annual all-expenses-paid company retreat
- Other benefits
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