Customer Renewal Manager

Added
2 days ago
Type
Full time
Salary
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Related skills

forecasting customer success sales saas renewals

πŸ“‹ Description

  • Own a portfolio of 200+ accounts and drive renewal growth.
  • Negotiate renewals and contract changes with top customers.
  • Collaborate with internal teams to deliver successful outcomes.
  • Balance customer needs with business outcomes using creative problem solving.
  • Build, manage, and forecast revenue pipelines (renewals, upsells, cross-sells).
  • Contribute to the growth of a high-performing team.

🎯 Requirements

  • SaaS renewals, customer success, and/or sales experience.
  • Highly organized with excellent time management.
  • Proactive with ownership and eagerness to learn.
  • Strong communication, problem-solving, and presentation skills.
  • Experience handling objections at different levels of organizations.
  • Team player who collaborates across teams.

🎁 Benefits

  • Medical, Dental, and Vision insurance.
  • Flexible spending accounts and 401(k).
  • Flexible PTO for work-life balance.
  • Mental health support: up to 12 therapy sessions + gym reimbursement.
  • Restricted Stock Units with 3-year vesting.
  • Coursera subscription and PXA courses.
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