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forecasting account management customer success saas renewals📋 Description
- Own renewal portfolio of 200+ accounts and drive revenue growth
- Negotiate value-driven renewals with top customers
- Collaborate cross-functionally to enable successful outcomes
- Build and forecast renewal, upsell, and cross-sell pipelines
- Solve problems with customer-focused, creative approaches
- Support development and growth of the high-performing team
🎯 Requirements
- SaaS renewals, customer success, or sales experience
- Highly organized, detail-oriented with strong time management
- Takes initiative and ownership, eager to learn
- Strong communication, problem-solving, and presentation skills
- Experience handling objections at different levels
- Collaborates across teams to deliver great customer outcomes
🎁 Benefits
- Medical, Dental, and Vision insurance
- Flexible PTO and work-life balance
- 401(k) and FSA
- Restricted Stock Units (RSUs) with vesting
- Coursera subscription and growth courses
- Parental leave policy
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