Related skills
node.js react vue postgresql mysql📋 Description
- Apply SRE to Customer Success to monitor and assist top customers.
- Detect platform issues and raise priority with teams.
- Proactively find platform improvements to unblock customers.
- Help customers use features not yet in the roadmap.
- Manage escalations and long-running technical cases.
🎯 Requirements
- 6+ years in Database/Infra/Solution Architecture or similar.
- Strong PostgreSQL or MySQL experience.
- Web app development with Python, TypeScript, React, Vue, Node.js.
- Excellent communication of technical concepts.
- Experience with cross-team collaboration and platform feedback.
- Led customer-facing engagements to deliver value.
🎁 Benefits
- Fully remote; globally distributed team.
- ESOP equity ownership.
- Tech allowance for setup of workspace.
- Health benefits for employees and dependents.
- Annual off-sites for team gatherings.
- Flexible, asynchronous work culture.
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