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upselling customer service call center inside sales cross-selling📋 Description
- Act as liaison across calls, emails, and live chat
- Ensure the best experience across channels
- Collaborate with sales to deliver a high-end customer experience
- Own account interactions from start to finish
- Provide thoughtful, personalized responses to inquiries
- Upsell and cross-sell to grow toward a sales career
🎯 Requirements
- Associate/Bachelor’s degree, or equivalent work experience
- 5 years’ experience in a call center/inside sales role
- Ability to exercise initiative
- Strong communication skills: oral, written and interpersonal
- Proficiency in Microsoft Office applications: Word, Excel, PowerPoint, SharePoint and OneNote
🎁 Benefits
- Competitive compensation including base salary and bonus
- 12 days PTO, holidays, and parental leave
- Generous healthcare benefits, HSA match, 401k match
- Life and disability insurance, pet insurance
- Wellness discounts and more
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