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crm payments salesforce training mcp📋 Description
- Manage DCC customer engagement for US merchants; travel 2-3 days/week.
- Train US merchants on DCC and MCP to grow revenue.
- Collaborate with the global DCC team on online/self-service strategies.
- Track training progress in Salesforce; report against plans.
- Provide data-driven, targeted support to boost revenue.
- Organize merchant events and incentives to improve engagement.
🎯 Requirements
- Experience in relationship management in payments or financial services.
- Strong attention to detail and time management.
- Meet deadlines with minimal supervision; work independently and in a team.
- Customer-facing roles managing complex initiatives with tight deadlines.
- Experience presenting customer training and engagement programs.
- Experience with multiple management levels; adaptable to diverse teams.
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