Related skills
salesforce customer advocacy g2 monday.com referenceedge📋 Description
- Manage day-to-day advocacy and reference program operations across channels.
- Drive and optimize advocacy initiatives to boost customer participation.
- Build and maintain a pool of referenceable customers for sales/marketing.
- Own ReferenceEdge tool usage, optimization, and reporting.
- Coordinate customer content: case studies, testimonials, and reviews.
- Collaborate cross-functionally with Sales, CS, and Marketing to align goals.
🎯 Requirements
- 3-5+ years in customer marketing/advocacy
- Proven success managing or supporting customer advocacy/reference programs
- Excellent project management and communication skills
- Experience with reference requests, case studies, testimonials, or activations
- Strong English verbal and written communication
- Cross-functional collaboration with Sales, CS, and Marketing
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