Customer Reference Program Specialist

Added
3 days ago
Type
Full time
Salary
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Related skills

salesforce g2 monday.com referenceedge gartner peer insights

πŸ“‹ Description

  • Manage day-to-day advocacy and reference program workflows
  • Build and maintain a pool of referenceable customers for sales and marketing
  • Drive advocacy initiatives to boost participation and engagement
  • Track reference requests and unblock blockers with cross-functional teams
  • Own ReferenceEdge to streamline advocacy content and proofs
  • Develop customer stories, case studies, and videos for campaigns

🎯 Requirements

  • 3-5+ years in customer marketing/advocacy or related roles
  • Proven success in managing customer advocacy or reference programs
  • Experience with references, case studies, testimonials, or activations
  • Strong storytelling and customer content development
  • Familiarity with Salesforce, Monday.com, or ReferenceEdge (plus)
  • Willingness to travel
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