Customer Programs Manager, Lifecycle & Campaigns

Added
1 hour ago
Type
Full time
Salary
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Related skills

wordpress salesforce marketo highspot sendgrid

๐Ÿ“‹ Description

  • Advise on customer adoption strategy; define goals, audiences, and engagement.
  • Lead planning and optimization of adoption programs, including webinars.
  • Own email strategy for lifecycle stages and adoption objectives.
  • Design targeted email frameworks that deliver personalized experiences.
  • Develop and maintain a holistic customer program roadmap.
  • Partner with cross-functional teams to align content and success measures.

๐ŸŽฏ Requirements

  • 3-5 years of marketing, demand gen, events, or community experience.
  • Experience with Salesforce, Marketo, WordPress, Zoom, SendGrid, and Highspot.
  • Proven ability to manage multiple projects in a fast-paced environment.
  • Highly detail-oriented with a commitment to flawless execution.
  • Creative problem-solver to support end-to-end events and adoption initiatives.
  • Excellent communication, presentation, and stakeholder management.

๐ŸŽ Benefits

  • Comprehensive medical, dental, vision, disability, and life benefits
  • Health Savings Account (HSA) with employer contribution
  • 401(k) matching with immediate vesting
  • Flexible PTO
  • 18 weeks paid parental leave
  • Access to Coaches and Therapists through Modern Health
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