Customer Portal Support Specialist

Added
39 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

crm salesforce finance compliance onboarding

📋 Description

  • Client support & coordination for onboarding and approvals.
  • Onboard new clients and advertisers, ensuring compliance.
  • 1st line support for portal onboarding, IO issues, and more.
  • Escalate unresolved issues to 2nd line (CSMs, portal PMs).
  • Manual onboarding, IO, and payments when the portal is down.
  • Maintain CRM/ERP records and data accuracy.

🎯 Requirements

  • Bachelor’s degree in Finance, Business Admin, or related field.
  • 1–3 years in Finance Operations, Client Onboarding, or Sales Support.
  • Basic understanding of finance or compliance a plus.
  • Strong organizational skills; multitask with deadlines.
  • Excellent English; Spanish/Arabic/Turkish a plus.
  • Excel and CRM/ERP proficiency (Salesforce, SAP, or similar).

🎁 Benefits

  • Cross-regional exposure across 130+ markets.
  • Impact revenue and customer satisfaction.
  • Bridge Sales, Finance, and Operations teams.
  • Global, fast-growing team with growth opportunities.
  • Inclusive, collaborative culture.
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