Customer Operations Specialist, Store

Added
38 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

data analysis negotiation vendor management cross-functional collaboration dashboards

πŸ“‹ Description

  • Source, evaluate, and onboard vendors; renegotiate partnerships for better pricing.
  • Manage vendor relationships end-to-end via calls; drive performance.
  • Own cross-functional projects with product and engineering; drive improvements.
  • Identify, propose, and build new procedures; quality checks for speed and reliability.
  • Track operational metrics; build analyses and dashboards; drive data-driven changes.
  • Own daily Store operations including order fulfillment and member support tickets.

🎯 Requirements

  • Bachelor's degree or equivalent work experience preferred.
  • Excellent written and verbal English communication skills.
  • Experience in fast-paced tech startup and remote work.
  • Experience in employee benefits is a strong plus.
  • Proven ability to build processes and deliver end-to-end projects independently.
  • Hands-on experience in vendor management, partnerships, or contract negotiation.

🎁 Benefits

  • Remote-first working environment
  • MacBook
  • $100 USD/mo - BeWell funds
  • $300 USD - One time subsidy to build your home office
  • $2000 USD/year - BeHealthy funds
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