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customer support german english operations automotive📋 Description
- Deliver 5 Star Phone Support to drivers.
- Support our launch in Germany.
- Own the Driver Journey from order to delivery.
- Champion Brand Reputation with top feedback.
- Creative Problem Solving for delays/changes.
- Maintain Operational Resilience in busy periods.
🎯 Requirements
- Bilingual Fluency (English & German).
- Excellent Phone Manner.
- A Passion for Service.
- Resilience and Grit.
- Attention to Detail.
- A Team Player Mindset.
- Knowledge of Cars/EVs (Preferable).
🎁 Benefits
- Salary discussed on call with recruiters.
- Dog-friendly offices and flexible culture.
- AI-assisted application process.
- Hybrid role: 2 days in office (London/Brighton).
- Access to Octopus Employee Benefits.
- Recognized as a top place to work.
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