Related skills
communication customer service operations📋 Description
- Take a leading role looking after Electroverse customers and support
- Deliver high-quality care for EV drivers and customers
- Dig into the technical side of the product and solve queries
- Represent Electroverse on social media with brand tone
- Stay up to date with Electroverse features and releases
- Collaborate with the wider team to improve the customer ecosystem
🎯 Requirements
- Strong written communication; adapt tone per audience
- Organised, manage daily comms and operations
- Willing to take on new tasks as Electroverse grows
- Comfortable pulling data from admin portal and reporting
- Interest in EV industry and willingness to learn
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