Related skills
social media management customer communication data reporting operational processes admin portal📋 Description
- Lead on Electroverse customer care from sign-ups to app feedback.
- Deliver high-quality care and support for EV drivers.
- Investigate product tech to resolve customer queries.
- Help represent Electroverse on social media with brand tone.
- Stay updated on Electroverse features and explain them to customers.
🎯 Requirements
- Enjoy talking to customers and solving problems.
- Excellent written communication; adapt tone to the audience.
- Organised and proactive in daily ops, open to new tasks.
- Comfort with data: pull from admin portal and report to team.
- Interest in EVs is important; prior knowledge not required.
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