Related skills
reporting crm forecasting saas ai📋 Description
- Build and own reporting/data layer for the Customer team
- Design standardized processes across teams
- Own customer tooling: configuration, adoption, driving value
- Develop resource planning and capacity frameworks
- Own the Customer team revenue forecast and invoicing schedules
- Drive change management and cross-functional alignment
🎯 Requirements
- Strong operational and analytical background with reporting and data quality
- High AI proficiency and using AI tools to improve operations
- Cross-functional experience across customer/post-sales/professional services
- Proven ability to introduce new processes and drive change management
- Complex problem-solving: break down ambiguous, multi-stakeholder challenges
- Clear, confident communicator with senior stakeholders
🎁 Benefits
- Salary: £80,000 - £95,000 dependent on experience
- Hybrid: 3+ days/week in London office
- Share options
- 35 days annual leave (25 days standard plus 10 flexible public holiday days)
- Pension contributions matched up to 5%
- Comprehensive health insurance
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