Related skills
stakeholder management data processing regulatory compliance satellite mission planning command and control systems📋 Description
- Lead customer-focused collection planning and deconfliction
- Ensure timely data collection and delivery across Muon missions
- Coordinate with internal stakeholders and customers to prioritize activity
- Develop scalable collection planning, monitoring, and reporting processes
- Perform capacity planning for the Customer Operations team
- Ensure customer inquiries are addressed within required response times
🎯 Requirements
- 7+ years in a customer-facing technical role
- Experience leading teams with hiring and scaling
- Ability to create scalable, customer-focused processes
- Experience managing relationships with sophisticated customers
- Strong communication and teamwork skills
- Willingness to obtain a clearance
🎁 Benefits
- Equity compensation included
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Short and long-term disability and life insurance
- Three weeks paid vacation
- 12 paid holidays and paid parental leave
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