Related skills
zapier salesforce sql python llm📋 Description
- Identify automation opportunities across CS, Renewals, Services, Support, and Education.
- Build and scale automations for post-sale segments, including high-touch programs.
- Design AI-powered workflows using Workato, REST APIs, and internal systems.
- Configure and deploy automation workflows in Salesforce, Gainsight, Zendesk, Rocketlane.
- Develop automated playbooks to scale repeatable solutions.
- Track ROI: time saved, cost avoided, efficiency gains.
🎯 Requirements
- Bachelor’s degree in CS, Engineering, or related field.
- 5+ years in SaaS ops, automation, AI, or systems optimization.
- Hands-on with Workato, Zapier, Make, etc.
- Proficient with AI tools/LLMs (ChatGPT, Gemini) and APIs (Python, JSON).
- Strong systems thinking; map end-to-end workflows; cross-functional work.
- Experience leading pilots and ROI for automation/AI initiatives.
🎁 Benefits
- Launch a career at one of the fastest-growing SaaS firms in North America.
- Comprehensive employee health coverage (all locations).
- 401K with match (US) or pension with match (UK).
- Competitive compensation & bonus program.
- Flexible vacation (US exempt; CA) or 25 days (UK).
- Time off for your birthday & volunteering.
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