Customer Operation Analyst

📋 Description

• Serve as administrator for customer systems and software.
• Use analytics to identify inefficiencies and streamline processes.
• Execute sanctioned changes to boost productivity.
• Collaborate with cross-functional teams and Customer Ops leaders.
• Champion operational excellence and governance for assigned systems.

🎯 Requirements

• Bachelor’s degree or equivalent business experience.
• 2+ years of relevant experience.
• Independent work on projects with minimal supervision.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Detail oriented with strong project management and organizational skills.

🎁 Benefits

• Onsite/Hybrid/Remote depending on location.
• 0-10% travel may be required.
• Reasonable accommodations for applicants.
• Equal Opportunity Employer with a diverse workforce.
• Supportive, inclusive culture.